Attention all Sheridan Alumni who read my blog:
If you use your Sheridan email, you probably noticed a message a
while back stateting that your web-mail we soon be replaced with Outlook
365, which is currently being run in palely. Setting up Outlook 365 is
not as easy as it looks and took me several hours over several days to
final figure out, espessly in Thunderbird which they don't support. I had given up on it but when it went down a few days ago, I decided to take another poke at it now that it's back up.
For Thunderbird, create a new account and enter your email, you need to use manually settings as Thunderbird will automatically detect the Webmail POP servewer not the new fancy outlook sever. Here is a visual guide, showing you where to find the main settings you need: https://it.sheridancollege.ca/selfhelp/email/student-alumni/o365server-settings.html. I'm not sure if all Alumni/Students have the same setting here or not, so make sure you check out the setting in your actual outlook.
Here are the tricky parts:
a) If outlook asks for TLS then select "STARTTLS" but if it asks for "SSL" select "SSL/TSL" and if your setting are like mine you will have to use one for incoming and one for outgoing mail.
b) This is the part that I was stuck on, your user name is NOT your email OR your Acass Sheridan user name(last name and a few characters of your fist name). It's "<Acass Sheridan username>@sheridancollege.ca.
I hope this helps some sort out there problems, the IT department did not help me that much(in fact they told me my user-name WAS my Acass Sheridan user-name). If you want to get your mail with some other program you can get help here:
https://it.sheridancollege.ca/selfhelp/email/index.html#students.
P.S. To their credit they did remind me of this link though :).
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